Terms & Conditions

Last Updated: August 2026

Welcome to Mubtaha Mart. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing Mubtaha Mart or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Availability

  • We strive to provide accurate product descriptions, images, and pricing.
  • Product images are for illustration purposes only. Actual products may vary slightly due to lighting, packaging, or manufacturer updates.
  • Product availability may change without prior notice.

3. Pricing

  • All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.
  • We reserve the right to change prices at any time without prior notice.
  • If a pricing error occurs, we reserve the right to cancel the order and notify the customer.

4. Order Confirmation

  • An order is considered confirmed only after it has been verified by our team.
  • We reserve the right to refuse or cancel any order due to incorrect information, stock issues, pricing errors, or suspected fraudulent activity.

5. Payment

We currently support the following payment methods:

  • Cash on Delivery (Selected Areas)
  • Mobile Banking
  • Online Payment (Where Available)

Customers must ensure that payment information provided is accurate.

6. Shipping & Delivery

  • Delivery times may vary depending on location and courier services.
  • Delivery delays caused by natural disasters, strikes, political situations, courier issues, or other unforeseen events are beyond our control.
  • Customers must provide a correct delivery address and active phone number.

7. Return & Replacement

Products may be eligible for return or replacement only if:

  • The product is damaged upon delivery.
  • The wrong product was delivered.
  • The product has a verified manufacturing defect.

Customers must report any issue within 24 hours of receiving the product.

Returned products must be:

  • Unused
  • In original packaging
  • With all accessories included

We reserve the right to reject return requests that do not meet these conditions.

8. Cancellation Policy

  • Orders may be cancelled before shipment.
  • Once an order has been dispatched, cancellation may no longer be possible.
  • Mubtaha Mart reserves the right to cancel any order if necessary.

9. User Responsibilities

Users agree not to:

  • Provide false information.
  • Use the website for unlawful purposes.
  • Attempt to hack, damage, or interfere with the website.
  • Copy or reproduce website content without permission.

10. Intellectual Property

All content on Mubtaha Mart, including logos, text, graphics, product images, icons, and website design, is the property of Mubtaha Mart or its respective owners and is protected by applicable intellectual property laws.

11. Limitation of Liability

Mubtaha Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your information and maintaining your privacy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this page.

14. Governing Law

These Terms & Conditions shall be governed by the laws of the People’s Republic of Bangladesh.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Mubtaha Mart

📞 Phone: 01757-193833

☎️ Hotline: +8809638183201

📧 Email: mubtahamartbd@gmail.com

🌐 Website: https://mubtahamart.com